Return & Refund Policy

Return & Refund Policy

Return Policy:

Returns are accepted within 7 days.

The return will be processed in 7 – 14 days.

If the product is defective from the parcel, it will be replaced.

To be eligible for the return process, the item must be unopened, undamaged, and placed in the same package as the invoice and all tags.

All returns are verified at our warehouse for the confirmation process.

In case of size issues or wrong product selection from customers, return orders will collect shipping, service charge, and miscellaneous charge from customers. (Check the size guide before placing any order.)

Refund Policy:

After the verification process, the refund will be initialized from Papanme.

The refund takes 7 – 14 business days, it will be reflected in their bank account.

The refund for digital payments like credit/debit card, UPI transactions, Net banking, etc… are reflected in their source account. 

For the refund for cash on delivery orders, customers must mail their particular Bank details to Papanme.